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Basic technical troubleshooting

Is something not working? Don't worry, we will help you! To begin, please take one very simple but very important step. Please check the performance of the site in another browser and clear Cache and Cookies in your browser. - Select a browser from the [list of supported browsers listed in this article.](https://help.findbride.com/817637-List-of-supported-browsers) So, the site works correctly in another browser? This means that the problem is caused by outdated Cache and Cookies modules. -...

List of supported browsers

Our site works on most modern browsers and platforms. However, for your convenience, we have prepared a list of browsers that should work correctly with our site. Browser Version Chrome 127, 128, 129 and later Safari 17 and later Edge 128 and later Firefox 130 and later Android Webview 124.0.6367.82 and later Samsung Internet 23 and later Opera 113 and later In any case, we strongly recommend that you always keep your operating system and browser up to date, as older versions may not work cor...

How to clear Cache and Cookies on my computer?

In this article you will learn how to clear the Cache and Cookies in the Chromeand Firefoxbrowsers on your computer. The instructions represent only the most basic principles of working with the cache and cookies, it is also important to note that the browser developers can make changes to the browser and then this instruction may be outdated. In Chromebrowser: - On your computer, open Chrome. - At the top right, click More . - Click More tools and then Clear browsing data. - At the top, cho...

How to clear Cache and Cookies on iOS device? (iPhone/iPad)

In this article you will learn how to clear the Cache and Cookies in the Safari and Chromebrowsers on your iPhoneor iPaddevice. The instructions represent only the most basic principles of working with the cache and cookies, it is also important to note that the browser developers can make changes to the browser and then this instruction may be outdated. For iPhone and iPad devices (Safari browser) To clear your history and cookies, go to Settings > Safari, and tap Clear History and Websit...

How to clear Cache and Cookies on Android device?

In this article you will learn how to clear the Cache and Cookies in the Chromebrowser on your Androiddevice. The instructions represent only the most basic principles of working with the cache and cookies, it is also important to note that the browser developers can make changes to the browser and then this instruction may be outdated. Android devices (Chromebrowser) - On your Android phone or tablet, open the Chrome app - At the top right, tap More - Tap Historyand then Clear browsing dat...