How can we help?

Basic technical troubleshooting

Is something not working? Don't worry, we will help you!

To begin, please take one very simple but very important step.

Please check the performance of the site in another browser and clear Cache and Cookies in your browser.


So, the site works correctly in another browser? This means that the problem is caused by outdated Cache and Cookies modules.

  • Clear the Cache and Cookies and then the site will work correctly in your browser again.


Don't know how to do it? The best way is to find instructions specific to your device, your version of operating system, and your browser.
To do this, we recommend using any search engine service.


 

We have prepared articles for your convenience. Choose the one that fits your device:

Android devices (Chrome browser)

iPhone and iPad (iOS devices, Safari browser)

Personal computer (Chrome and Firefox browsers)

 

That didn't help?

Feel free to contact us and be sure to describe the problem in detail and describe the steps you have already taken.

This will help us understand the situation faster and help you quickly.